While the food is not necessarily bad, the way it is prepared is just gross. The tray on which my wife's nachos were about to be made had food on the liner and all the white bowls they use for rice or salad had bits of old food in them. The staff then uses their plastic gloves to pick up the various cheeses, veggies and toppings. That might be fine if they changed them for every order, but they don't. They then touch trays, receipts, the counter and other things, then touch your food with those same gloves. They should use spoons or tongs to avoid cross contamination as well as getting other germs in the food every time they touch non food items.
Sorry to say I won't be back. The concept is nice, but unless their prep method is changed it's too gross to think about eating there again.