HORRIBLE!!!!
I had ordered some burgers for delivery and when they arrived, they were missing most of the sides on them. Spoke with Katelyn the manager and the prep guy did tell her he forgot them. She offered a $17 credit for next time.
So, next time was tonight. Not only did they forget the bacon, but Katelyn charged us $11 on a $21 bill. WHAT? We should have only paid $4 and change with the $17 credit.
I called Katelyn and not only did she have an attitude with me saying, "it's obvious we can't do anything to make you happy." Well no, my orders both times were messed up, missing toppings. Also, talking with an extremely rude manager. Katelyn was getting mad at me for her mistakes and said she'll just refund me and call it done, Then she HUNG UP on me.
You really need to retrain your staff, especially.the managers.
NEVER AGAIN!!!!!