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  • I'm updating my review to say that after our last subpar experience we were contacted by Rita in the corporate office who went above our expectations and invited us to return for a meal on the house. So yesterday (5/14/16) we gave Firebirds another try as we were celebrating the birthday of my fiancĂ©. We had amazing service this time with Sierra and tried new dishes we fell in love with. Then as I was hoping they remembered that we were celebrating a birthday and gave my fiancĂ© a free dessert and a bday card. The manager came by and checked on us and it was a very lovely experience for us both. We will definitely be back!! Thank you Rita! (My first experience): Amazing food but I was really disappointed in our service! We went there to celebrate our 3 year anniversary and told the hostess. When she sat us she said enjoy and happy anniversary NONE of that info got relayed to our server. We were sitting there almost 6 min without any acknowledgment and after looking at the menu we already knew what we wanted to order. We ate our amazing food and enjoyed our time together but prob won't be back because the service could have been better. :(
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