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  • I had a facial at Stillwater in June 2012 and I unfortunately have to say that I have experienced better spa experiences before. I haven't had a facial in a while, but I booked at Stillwater with the intention of coming back every 3 months and probably buying a bunch of products to use at home. The spa itself is lovely and I enjoyed arriving early to use the hot tub and to sit and read while eating their homemade granola bars. However, my appointment began 20 minutes late (I did get the full hour, though), and that was just the beginning of my disappointment. I've never had that problem at other spas and I've been going to other ones for 20-ish years. I have to say that I felt that my esthetician really did not care about me and my skin's particular needs. She didn't seem interested in engaging my business for future appointments nor about letting me know what she was putting on my skin. I had to press her to learn about the line of products (Luzern) that she uses. I didn't walk away with a list of products that had been used, so that I could purchase them. The experience was just okay. My face felt good, and hey, I saved a bunch of money by not buying any products. I will probably be getting another facial in 3 months, but not at Stillwater.
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