We have been waiting for a few months now to get a reschedule done on our flight itenary since the airline has changed 2 flights on us to an earlier date which would break the transits.
We never got a call back from the flight network team to reschedule. We purchased almost 6 thousand dollar tickets in April to avoid any issues for our wedding in October. But here we are!
So far all we have received is a "Please wait for the scheduling team to contact within 2 weeks to 5 days before the flight!!!" This is adding unnecessary stress on us...Usually most if not all online travel agencies rebook/reschedule flights immediately after a single phone call should the airline ever make a change!
Very dissappointed.