I wanted to give this nail salon a try because my mom loves it here. My mom made an appointment for both of us today, 9/25 at 4PM. We walk in and my mom goes up to the nail tech and she said we have an appointment to get our nails done and he said he had a appointment at 4PM. My mom said she made the appointment and the nail tech said "okay pick a color." I continue to pick a color and another customer walked in that the employees knew because this customer received a very warm welcoming. She said she had a appointment at 4PM. Me and this customer argued about having an appointment and the receptionist even questioned when I made the appointment and told me I could wait. I told them what's the point of making an appointment, I don't even want them doing my nails, and I'll go somewhere else. This place has the worst service. They could have easily accommodated me and the other customer but sided with their regular customer and even chose to question/argue when I made the appointment. I will never recommend this place to anyone. The treatment was just horrible. They only care about their regulars instead of taking care of new customers.