Every now and then I want Village Inn's Ultimate Skillet or a piece of pie. I like this location, it's always clean, fast and friendly. I don't come here too often but I love the way they treat their regular customers. On my last visit I couldn't help see the exceptional customer service. When I was seated my server (Mike) was catching up with the older couple seated at the booth next to me. After Mike took me order, the older couple told me that Mike is the best and they see him every week. When the older couple was finished they waited for Mike to have a moment so they could say goodbye and get a hug. I don't know if it was because they were older and reminded me of my late parents, but I found it very touching. I really made my night.
Now not only was he so kind to this couple but the whole time he provided excellent service to me. My order was taken promptly, my drink was refilled before it was empty, and he repeatedly checking to see how everything was.
Not only was Mike great but the manager (Michael) checked in on me twice. Michael also remembered the family that was seated a few tables down asking them how the kids sports are going. Absolutely wonderful!