Are you kidding me??!!! So... I've been going here for the last 5 years. Never had a problem, but last August I figured I'd put a HOLD on my MONTHLY contract, only to find out in JANUARY these people have still been pulling money from my account!!! BEWARE.... THEY DONT DO REFUNDS!!!! Even when it is 100% their error! Then when told to come down before the next billing period to cancel services, they inform you that you WILL BE CHARGED AN ADDITIONAL MONTH FOR CANCELLATION! These people are crooks! Stay away from their "monthly contracts"! I hear there are better locations in Surprise!!!