Today I got a mani/pedi from Gretchen and she did an amazing job! She paid close attention to the details and it truly shows on my nails. They also have a really awesome "sander" tool for the calluses instead of the old "cheese grater" method. That was the best! I'm extremely ticklish and usually ask to skip that step...not anymore. It was quick and tickle free! If you want a beautiful manicure give them a try.