Went through the drive thru, and waited quite some time for my food, and thought maybe they are making fresh fries, so I didn't complain about the wait. However when I got home, my fries were awful, and so were my nuggets. Called and spoke with the manager Kim, and she was so nice, and she apologized, and told me I could come back for a fresh replacement. I thanked her, and the second time around the food was perfect. Thanks again Kim!