I don't know where to begin with this review. I'll start with the 3 stars I did give it:
Star 1: visiting bar tender from Queen street location was a friendly sweetie pie. Despite things going terribly wrong at this place he was handling it all well etc etc.
Star 2: DJ was pumping old school music that totally go the vibe going!
Star 3: the fresh squeezed grapefruit juice was actually pretty good!
Now on to why I docked 2 stars:
How is this place able to perform at this level on such a busy prime location. Everything was broken and dirty! This place was def poorly managed. All the waiting staff looked stressed.
Worst part was when a waitress came behind the bar we had asked for our bill and first she looked confused ... insert long pause and dead stare ... followed by a rude "you have to ask your own server. I only do the table." Ok, that's not unusual but I'm asking YOU cause I don't see my server. Normal practice is to say "let me get your server" or "do you know who your server is? I'll ask them" which promptly indicates politely to the customer that ooops I've clearly asked the wrong person - I shall try again.
I should have read all the terrible reviews before coming! Considering this place is already hidden and hard to get to with the construction - I don't expect business to survive under these conditions.