This place really should get 5 stars but it doesn't even deserve 1.
Why?
Well for starters unless you go there when it opens it pretty dirty with napkins and bits of food on the floor and on the seats. No excuse for this. Secondly, the bathrooms are ALWAYS disgusting. Honestly I don't know how it passes inspection with the bathrooms alone.
It is a great location and the ice cream is pretty damn good. Nothing fancy. It's old school ice cream, and for that it's fantastic. The non-ice cream items (burgers, sandwiches, etc) should be avoided. Just get the ice cream.
Finally, like others have said the owners (not so much the staff) are on the rude side. I have seen customers get yelled at because they asked for their table or chair to wiped down. Maybe over the years they have become jaded seeing the countless number of drunks coming in here and acting like they own the place. I can tell you that when he was yelling at the customer above she was very polite and it was in the mid-afternoon. I hope that someday this place gets bought by someone who loves customers and much as many people love this place out of nostalgia. For the past several years this place has lost its sparkle and I really would like to see it return to its former glory.