The food is NOT fresh like they claim...I ordered a chicken ceaser wrap and it was made of boxed croutons and packaged lettuce, I was eating the wrap waiting for chicken, but there was no chicken....I expressed concern to the waitress and she said, well you ate it....which I ate half of it because I was starving, so I asked to speak to a manager and the tattooed "cook" walks out and tells me, too bad, you ate it and we PRE PACKAGE 4 oz of chicken....wait pre package? Your menu says cooked to order and fresh....they didn't even try to make my meal better...they didn't offer free dessert or anything, they basically told me they didn't care and they were not going to do anything about it and they didn't!!! I was shocked!!! The worst customer service and food, so now I'm still hungry and angry at the entire experience. Word to the wise...DO NOT EAT HERE, consider yourself warned!!!!! I am forced to give this place one star because a zero rating in Yelp doesn't exist!!!!!!!!!