I've been to this location hundreds of times and have never really had any issues. The people are friendly and quick. And the food is consistently good. The only issue I have is the to-go ordering. I've had quite a few circumstances where my to-go order was messed up. For example, last time I got it, they gave me steak instead of chicken, and I've literally gotten the same ingredients for years. Luckily the steak was actually pretty good (just not as good as the chicken)