I really want to give 3.5 stars...Yelp when will you allow 1/2 stars? I particularly like this location because their recent remodel makes the place look nicer than most other OG's. I also love that To Go stuff is right up front when you walk in. I like how they bring the food up and then put it in the bag in front of you so you can see that it is what you ordered. They also bag things differently which I like. They put the little courtesy dessert mints in a tiny plastic cup so they don't get squished by bigger things in the bag or get on top of something hot and melt everywhere so they are destroyed by the time you get to eat. They just seem to take more pride in doing a quality job than other OG's and their people seem friendlier in this location too.
I've also sat at the bar and while all the servers were super friendly, my meal took forever. There was some snafu in the kitchen and my meal just got overlooked. I had to finally ask about it when I saw other meals get served to people who came in well after me. All I got was an apology. Not a discount for my trouble or anything else to make me feel better. I sat for over 40 minutes waiting for my dinner after finishing my salad. Then when I got my meal, the portions seemed much smaller than usual and this was the more expensive Tour of Italy meal that I ordered. I was highly disappointed by this experience.
Overall I recommend their To Go service more than anything else. In the restaurant can be hit and miss.