A luxury experience in the heart of the central Phoenix area has moved in. This Lexus dealership is State of the Art. The high end brand has stepped up their game in bringing a dealer lot that fits its name. If you have not been to this location I highly recommend stopping in for a visit. Rick Johnson in service is what brought me in. The level of service I have received from him throughout the years influenced my decision to follow. Rick knew I was considering purchasing a new vehicle and introduced me to Ken Pahl, seasoned salesmen at Lexus. Ken sat me down to get a better idea of what I was looking for and to best understand my needs. No pressure he lead me to the lot and showed me some vehicles that he believed I would like the most. The most difficult part of the process was which one. After test driving a few cars I found a new car that I love. Ken worked with me through the application process and made sure I was happy. I had the opportunity to not only work with a finance manager Brandon/Robert Heath and Kens boss John. The whole experience working with them was non stressful. I felt they were more concerned about making sure I was happy then applying pressure. It was the end of the month, I was the last customer of the day, I could have walked away but no I drove off as one happy customer last night. Only to receive a text from my salesmen Ken to check in the very next day on how I like my new ride.
The quality and level of service I received is defiantly worth recommending and returning for future services.
Some highlights on this location:
I see they are building a crepe/coffee bar
Centrally located off of Camelback and 8th street. Major light leading into shop which helps avoid traffic.
Late sales hours
Early service appointments