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  • I have heard many good things about this ice cream shop so I decided to try it out for myself. They are located in a strip mall in Wexford which also houses Whole Foods. The place is decked out as a very clean ice cream parlor. It is decked out with coolers, stuffed animals, and remnants of 4th of July decor. The store manager Matthew Howell was extremely nice and friendly to me in explaining their concept. Their ice cream is homemade not in this store but from their main headquarters in Cincinnati. The chain is now at least 4 generations old and all their ice cream is made by an old practice called French press which is a complicated process to make the ice cream denser and then it can be packed in pint containers. It is sold in most supermarkets usually a Giant Eagle. The chain opened in Cincinnati and then expanded to surrounding cities with this one being their first Pittsburgh location. Matt told me they are exploring the city to set up another location which I thought would be a great idea since it is difficult for people to travel so far for good quality ice cream. On to the flavors. They have a regular menu, and seasonal favorites. If you wish to get any cone but a standard one then there is a slight upcharge for it. They also offer for kids "baseball" cap ice cream holders with team logos on them for a keepsake. I was thrilled that they had peach and was delighted to learn that it does have actual peach pieces in it. Matt recommended that I pair it with a cheesecake blend which consists of ingredients made in their Cincinnati store. I learned that the Ohio store also has a bakery which sells this time of cheesecake so they made a flavor after it. They do catering as well. In addition to ice cream Graeter's offers sundaes and sodas. Yes, the have a soda jerk that actually works! What a nice throwback! They also serve coffee which is a blend roasted in Ohio so that will be on a future visit. They also sell greeting cards and various other items if you look around the store. After sampling both I was hooked so I had one scoop of each in a bowl. If you are not doing take out then you get a plastic bowl otherwise you get the traditional plastic cup. Outdoor seating is available as well. These flavors were literally two of the best I've ever tasted. As I was enjoying my ice cream Matt explained to me the importance of their keeping the establishment clean at all times so that when people walk in here you have a welcoming appearance and of course sanitary conditions. After I finished my ice cream I decided to purchase a pint of the peach to take home. Worried a little bit that it might melt en route, he packed it in dry ice so that I could get it safely to my freezer. I asked about a rewards program and learned that they are working on an app for that. Matt told me if I returned when it is operable today's visit would be credited to my purchase. They also have a food truck which is expected to be in the Pittsburgh area sometime in August for about two weeks to accommodate a kid's activity. Graeter's is open year round and easily accessible once you are in the strip mall. Plenty of parking is available. Great ice cream and customer friendly.
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