Went at great time, no one in store at time so service was great. The store itself was not very clean...there is a childrens table in the store that had sprinkles and chocolate all over it, with ice cream all over the floor, even the table I was sitting at had stickiness all over it. Can't speak for anyone else, but if no one is in the store why was this place so dirty? Maybe its not always this dirty, but Italian ice was great.