Came in for a free class. When I got there 15 minutes early, the manager threw a paper down for me to fill out, never taking the phone from his ear to greet me. I brought in my own wraps. He was annoyed they weren't long enough. Started the boxing class. It was okay. He wasn't very good about showing technique or correcting anything you do wrong. But it was still an okay workout. At the end he was back on his phone but finally decided to help a family buying wraps. He looks over at me standing by the desk waiting and looks annoyed and asks me why I'm standing there. I told him I wanted more info. I really wanted to join and knew how much my friend paid 2 days earlier. He tried to charge me an extra $100. I told him about my friend and that's when he became rude. I told him no, I'm not joining if I had to pay more than someone else did 2 days earlier that I recommended going there. I called a different location and was offered the same deal my friend got that he downright refused. When my friend showed up for a class 30 minutes later she told him I was offered her rate, he said I was lying. He gave up $2100 of membership fees over $100. But if you are reading this, seriously, join a different location. These memberships are expensive so you deserve real customer service.