After visiting my neighborhood Zipps literally hundreds of times I'm finally leaving a review. I don't know what's happened to our favorite spot. I've had to send the food back 3 visits in a row. Other than swinging by for a drink on happy hour I think we may be done with the food here for a while. First trip, my fiancés chicken fingers were cremated, the breading was almost black, and my burger was also way overdone and dry. Second time, the fries were like soft wet noodles - normally I cut them some slack because their fries are never my favorite but they were totally inedible. And on trip 3, the chicken in my salad was cool and slimy in the middle, the most alarming of all 3 recent experiences. I mean, it's Zipps not Mastros, but serving even slightly undercooked chicken is dangerous. It saddens me because this is our favorite bar food spot and it just seems like the kitchen has fallen apart. I will say the staff is typically on point and accommodating despite my grievances, which is the only reason I can give it more than one star at the time being. I hope things turn around soon.