Well I did it, I made the schlep! I actually found a much better route then Avenue Rd. I arrived just over half an hour early for my appointment this time and Thuy was available to take me in early. Thankfully because as a newbie it took a little more time than I imagine a maintenance session would.
Does it hurt? For a second there's the usual waxing rip of pain but gone a second later. I did take two aspirin an hour before the appointment as Tien recommended and I can't be sure if that was necessary. I'd like to think I could handle the discomfort unmanaged but won't know better till next time.
Yes, the place is immaculately clean. Thuy is experienced and enjoys her work. She told me how to maintain my wax to prevent ingrown hairs and definitely what not to do.
I would highly recommend this place and am glad to have it in my bag of tricks. Every girl needs one you know ;)