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  • We Decided to take my kids here for family Sunday just to try out they're famous shakes we have been seeing and hearing about. There we're six of us my husband and 4 kids and we decided to order 5 of the shakes. Our server was great she was friendly and attentive. No complain really about the shakes or the service, even though its $15 per shake which I think was overprice but heck its on the strip so I guess that is some what normal. Would we be back to try them again probably not. Its too overprice,you can get a somewhat similar shake at red robin for way cheaper. My problem was one even though we ordered just 5 shakes but since there was 4 kids with us they charged us an 18% service charge right away, If we ordered a full lunch entrees and all I guess I can understand but for 5 shakes i think its a little too much. Second was me and my husband split the bill which I clearly have the receipt for it, but for some reason they decided to charge my card full price even though I only signed $20 on mine the rest was on my husbands card. I tried calling the first time managers were all on in a meeting didn't get a call back,second day I called still managers were on a meeting again and asked for my number again! finally after seeing that the whole bill cleared my account and not pending I called again, they tried to give me the same excuse that the managers were in a meeting but I didn't budge I said I need to talk to one now, 2 minutes later finally a MANAGER! He told me he will look into it so hopefully they get back to me asap. Just be careful and make sure that you pay attention to the charges and keep the receipt. The shakes are big and I think its a little bit over whelming for one person, so its definitely shareable specially for the price. I ordered one each for my teenagers and they didn't even finish it because they got so overwhelmed with how much chocolate it has.I guess ill update this review once I get a reply from the manager hopefully they get my charges on my card fixed.
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