Only one time in 10 years have I cheated on Steve- due to a groupon gift for another salon, and boy did I regret it. Prior to meeting him I had bounced around between salons, yet once I discovered him I realized immediately that I had hit gold. He takes his time, assuring that I get exactly what I want- and actually he has always exceeded my expectations. He is careful and thoughtful, and the end result has always been better than perfect. He is a true hair artist.