In my opinion Tim's has good coffee but they have not idea what to do with an English Muffin. They don't toast it properly and don't butter it so you end up with a disgusting muffin that is cold, not toasted and no butter which just doesn't work with English Muffins. It is the same at many of the other Tim's I have been too, when I forget and order the breakfast sandwich on English Muffin I end up throwing it out. Too bad, they need to learn how to make it properly. Toast it so that it is like toast and then butter while hot, there you go!