We went to the Newmarket location and had muscles and shrimps which were delicious, we also had lotus roots but We didn't like it.The whole system works well. Their service is fast and people who work there are all nice. The food is pricey but worth it to try.I love having gloves and apron but I don't think using too much of plastic is environment friendly and I don't like it and it's a personal opinion; I have asked them about plastic bags and aprons and they said they are trying to provide more environment friendly products.Because of that I would like to give them 4.5 but since I can't, I'll give them 5.