I would've given Lolo's a 5 star if it weren't for the ridiculously bad service here.
I've been to this location on multiple occasions and have always spent tons of money with my wife on meals and yet the last two times I've been here I've being treated very rudely and made to wait for cold food. The first occasion I ordered to go, I ordered ahead of time to make sure that it would be ready they said it would be ready around 12:20pm i got there at 12:10pm the food was already bagged up and sitting there cold the waffle cold and like rubber they might I add they forgot my cornbread and my waffle I had to go out to my car and look in the bag to notice they weren't in the bag after paying my $17.00 for it. I got to work I was on my lunch break and called to reach out to their manager who asks me to come back but I told him I only had a 30 min lunch and couldnt return until after 6pm and he said thats fine but wanted the food. I couldnt come by after work as I had to pick up my kids from daycare on the other side of town then he ignore my attempts to reach out to him until today 12/6/2015 I called him and he said he would not replace my food as they get calls like mine all the time and that he'd do something nice for us but not replace the food I said thats fine I'm coming in with my wife Ill see you in a minute. We get there are seated at 5:35pm we explain that I'd like to see the manager the waitress then says ok I will get him, she asks us what we want to drink we order a water and a sweet tea and we wait 15 mins for our drinks ready to order we see her help everyone else and even brings us napkins after 15 mins! and doesnt ask us for our order or even bring us our drinks! We had to ask a nice young man by the name of Jacquan who immediately helped us pt in our order, then the waitress suddenly shows up with our drinks and seems upset she says I talked to the manager and he just said he'd give you a dessert, so instead of confronting and greeting his guest he hides behind his staff and doesn't even come out and speak to us. Then the waitress who is now upset doesnt speak to us for the rest of the night. Meanwhile we wait and see everyone else already eating a person who was seated just before us already eating and almost done it is now 6:45pm and we have not even received our appetizer we ordered nor our food everyone is now leaving as they were closing at this time cleaning and putting up chairs around us. We finally receive our food and my plattter which includes cornbread, doesnt have cornbread they tell me that they are out of cornbread, wow so I come here already have a bad previous experience my food isnt replaced and to top it off they are out of the food I ordered. They then bring my wifes food which is a chili bowl and its frozen cold and has cold non melted cheese on top as if it had been sitting in the window until our chicken was done then they just threw some cheese on it, ridiculous.... To make things worst theres now only three people in the resteraunt they are paying their bills and we barely receiving our food now feel rushed as the entire staff keeps looking at us basicaly wanting to leave so we did'nt even get to enjoy our meal we just paid $30.00 for that was cold my wife didnt even eat because she didnt want to put in another order and make everyone wait for us as we already waiting an hour for cold food and no cornbread.... The chicken is great but they service needs to be taken up there should be a certain standards to the quality of service they are giving to their loyal paying customers.