I am from LA area and my car broke down 98 miles from vegas and thanx to the elite warranty, my car got towed to Park place Infiniti. Here is where they failed. My car is heavily modded (customize work) and my after market part broke on me. The oil cooler lines is where it was leaking oil and also they told me the rear timing seal is leaking. Because my car is the way it is, the manager ordered the tech not to touch my car. How can you do that to a costumer leaving them high and dry? They voided my warranty and just gave me the boot. i argued with them on how to fix it but they would not listen. I called my dealership and another company that sold the part to me and they will still honor my warranty. All they want is my car to get there. I am shock that Infiniti would turn there back on a costumer leaving them a broken car. I don't care about the warranty or what it would cost to get my car running again. Just fix the problem. I am a very loyal costumer to Infiniti and also own a M37. For park place Infiniti to do this is very unprofessional.