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| - Let me begin by saying that I have used Yelp for guidance for many years. I've heard the skepticism re. businesses "buying" only the positive reviews. The now absence of multiple negative reviews for Copperstate are indicative of this. Based on the plethora of reviews that reported the same shady, unethical acts of Copperstate I experienced, being gone, it's a safe assumption that the positive reviews are not legit. I'd looked on Yelp for reviews when deciding to hire a contractor to deal with my flood damage. This was a time sensitive issue and I needed to move quickly. My Father called me at work and encouraged me to hurry home to meet Cory. I was under an insane amount of stress from my mom's cancer diagnosis and other personal matters, but Cory put me at ease. Perhaps a little too at ease. Cory was timely in response times, informative and appeared transparent in his delivery. as I even shared my poor past experience with another contractor. I relayed more than I normally would about the difficult personal stressors I was in the midst of. This was an attempt to impress upon him the importance of honesty and to explain my trepidation. I explained the nighmare I'd gone through during a bathroom remodel went horribly awry. In the interest keeping the bulk of this review about Copperstate, please see below to read about prior experience. (I HAD STARTED THIS DRAFT WHEN THERE WERE MULTIPLE NEGATIVE REVIEWS ) I relayed my trepidation but felt confident moving forward after assurance from Corey. My son and I were put in a hotel for 5 days while they did abatement. During this time my father, Neighbor and myself went to the home several times a day. There were no Contractor on site. During the inspection to establish damages a representative for my insurance a friend and myself emphasized the importance of keeping all cabinet fronts. This was due to and exclusion in my policy where they wouldn't replace the top cabinets. Upon returning home, I began looking for my cabinet fronts. They were gone. Corey insisted he told his crew not to dispose of them and that they had to be there. When all was said and done, Clint Fessler gave 3 different excuses for them being disposed of. All of which were in writing to my brother, an attorney. They were covered with mold (proven false), they were old school one piece (blatantly false) and ultimately told my brother it didn't matter as they were exempt from liability based on the fine print of the contract. I'd made the mistake of informing Clint that after the already shady behavior, I had no intention of using Copperstate for the rebuild. I had also made this decision based on the suggestion of Corey and my inspector. Both said I could get the job done properly with licensed contractors for a much lower price. This was to avoid what I believe to be unethical "to scope" work. ROC claims that this is a newer practice general contractors use. It involves taking the exact insurance amount to complete the exact items on their summary. They indicated it's a pervasive problem referred to as "to scope blackmail". It's a commonly used practice of unethical contractors in which they essentially cause further damage leaving a homeowner at their mercy. The contractor is then able to take the entire check. Leaving the homeowner powerless. I had other priorities and wanted to have control of what work was done. Corey expressed willingness to refer excellent contractors that could do the work property and will still leave me with "gravy" for other work. The ROC stated they're still trying to establish ways to circumvent this practice and the only way to "win" is if the contractor offers to fix the error in exchange for 'scope". I was elated as Clint had offered exactly that and it was recorded. Ultimately, he offered $500 cash to sign the check. I'd avoid their aggressive phone calls for the most part. When I did speak to Clint, he was obnoxious and aggressive. He'd begin a conversation with "yes ma'am" and other respectful statements. The second I said something he wasn't happy about, his true colors would show. Profanity, threats and other derogatory and counterproductive dialogue. Not unlike his employee "James" who remains in my messages insisting he won't leave my property until the check is signed. Ultimately, I now have 2 mechanical liens on my home that will be removed shortly. I am just starting the process of handling this now as my mom remains very ill. For anyone that wants to negate or justify this review, let me remind you the check I refused to sign is in no way "greedy" (Clint ' assertion). I don't and won't see a dime of that money. What possible motive would I have? A year later I still don't have flooring or a fully functional kitchen. My son has special needs and the house being torn up, coupled with his Grandma's illness has taken a toll. I will update this review upon completion of the arduous legal process. My biggest disappointment of all is Corey not
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