I can always bring my kids in and they will always have a same day appt. They can always work with me and my schedule and I am able to see any provider which I do not mind. They have 3 locations now, the newest one being by Henderson Hospital. But only on Mondays and Fridays. Which is more convenient for me. Staff is great and the providers are nice. They also have Saturday hours as well. It's half days but it's still my pediatricians office and not urgent care. But you have to get them while you can. They can go quick. Sometimes I have been able to get a Sat appt and another they booked up to quickly. Sometimes I have had to wait but I don't mind because the dr takes her time with my kid as well and doesn't rush. The staff is always sure to keep me updated, and so I make sure I make time, these are providers taking care of our little people that we love and I would want them to be thorough and take time with the care my children receive. Can't give a higher recommendation.