I am giving this location three stars due to them redeeming themselves with my chicken fried steak. When my chicken fried steak came out the gravy looked like someone puked instead of it being white country gravy because of that they were originally two stars! I asked for the Manager and I explained to him and he said this should have not left the kitchen like this, it does not take that long to make new gravy! What does that tell me??? Well I gave them the extra star when they redeemed themselves with a fresh new order and he comped it! C'mon black bear I have been to numerous other black bears and they have all been damn good!