One word to describe Nandos Oakville.. triggering.
Incompetent staff doing the least amount of work and chatting amongst themselves. No sense of initiative, and poor management. My first experience there, my chicken was undercooked and it took at least an hour for everything to come out and an overworked manager who was taking control of the kitchen and orders. Although she was kind enough to give us a full refund. Now it's my second time here as I decided to give them a second chance, same poor service, watched my salad sit on the dispatch table for half an hour, with my chicken that was ready and a full house of staff standing around and moving the kitchens tickets when my food could of been at my table!! We ordered the rice and it was NOT what it was supposed to taste like, the salad was old and disappointing. I've been to many different locations, including the ones in the uk and I was extremely disappointed in the Canadian locations, especially this one. In conclusion, don't come here unless you have extremely low standards and have a lot of time.
How is this location still running?