My husband and I went in for New Year's Eve dinner. We usual only go on special occasions- NYE, anniversary etc. We made reservations for 6:45 but were running late, so I called and let them know. They were very accommodating even though we didn't make it until 7:05 and despite how busy they were, we were seated shortly after we arrived.
The Bang Bang Shrimp was delicious (as usual). We each ordered the filet and lobster tail dinner. I asked for my steak to be medium-well, my husband asked for medium. His came out perfect and mine was extremely well done and very chewy. The waitress immediately noticed and took it back to get me another filet. We waited a little while, which was expected since they were so busy, but it came out great.
The manager came to our table to apologized and took care of our bill. The service is always exceptional every time we go and we will continue to dine at Bonefish Grill for all of our special occasions. Thank you to the Management and staff for making our dining experience great!