My wife and I really try hard to like this place and have visited at least once a month since it opened. It's super close, prices reasonable, decent menu options with good kid choices, and it has this oddly perfect area for young families away from the main bar.
However the service is such a lottery, swinging from one extreme to the next. It can be great - big shout out to Alex who is always super attentive, calm and friendly.
Unfortunately our most recent experience was at the other end of the spectrum. Made worse given it was my wife's birthday and her parents wanted to treat us all. From the outset our sever made us feel unwelcome, even though her manner picked up near the end as the bill (and tip time) approached.
Come on Firkin, please sort it!