Everyone that works at Sassy nails is amazing! I particularly like Susan, as she really takes the time to do the job well and ensure you like the size/shape/color etc. The salon always looks and feels very clean. They have a great selection of colors, and I really appreciated that they were willing to explain the benefit of gel polish over regular and the different steps throughout the process. I unfortunately had to quit going due to new job requirements but look forward to being able to go back! My only complaint is that I had an issue with the base of my acrylics getting separated from the nail. It caused several to fall off, and if I played with my hair, it would get caught underneath. It was a bit annoying, but not enough so to cause me to go elsewhere.