Finally my own 'Kitchen Nightmare'. I found plastic in my pancake roll with beef. Pulling out the long plastic strand--which was in between the layers of the pancake--felt like pulling out an ingrown hair... disgusting. Who knows what else was rolled in there? This was just unforgettable and unforgivable.
I really wanted to like The Red. The decor was modern and you order on a tablet which updates the price as you select your food. Even the pancake with beef tasted pretty decent until I noticed the white plastic sticking out of my food. They did take the item off my bill, but frankly, the meal was ruined as I questioned what could be lurking in my other dishes.
Chinese restaurants often have a stigma of being unclean and having questionable quality standards. This doesn't have to be the case; there is no excuse to overlook hygiene in the kitchen. It saddens me greatly as what I experienced at The Red (and ironically this review) will further compound this negative impression on Chinese establishments.
I personally will not return to The Red, but I hope the management team can improve cleanliness of the kitchen.