| rev:text
| - I like this place and plan to go back next year. But this is a sincere review, meant to be useful, and there was one thing that really bothered me (it's explained at the end).
Yes, the office is swanky, especially the optical shop, as a prior reviewer noted. But don't let this put you off. And yes, there's a bit of a "sell". It's not aggressive, but it was strange that I would be encouraged to look at frames before my exam was over (while my eyes were dilating). I declined, saying I'd wait for the results of the exam and was not pressured at all. The optical shop is beautiful and the optician is very friendly. If you're ordering contact lenses, the price is about what it is everywhere else. A little strange to see cosmetic services offered, but it did get me thinking that If I ever do get my eyebrows "done" it will be there.
The actual exam was fine - and quick! The person who checked my correction and tested for glaucoma before the Dr. came in was very efficient. I would have said the whole thing was rushed, but that's only in contrast to the exam process at UC Berkeley's Meredith Morgan Eye Center, where I've been a patient for about 12 years and which is a teaching facility, so I'm used to being examined first and very very very cautiously by a 4th year Optom student and then having the supervising physician come in to check the student's work. Dr. Perozek himself is efficient, competent and thorough. Right away he noticed something out of the ordinary and at the end of my appointment, he referred me to an endocrinologist to have my thyroid checked. At first I thought he did so based on my chubbiness, and was ready to explain that I really just eat too damn much, but then remembered someone in the past saying that big, um, protruding eyes can be a sign of a thyroid condition. I mean, I'm not Marty Feldman or anything, but the man's got a point. I should check it, if only to rule out problems. My appointment's later today. Trying not to think about it...
Back to the actual review:
Overall, good experience. Kudos to Dr. Perozek for having a "good eye" re: my "Betty Davis eyes" and being stern in his encouragement to use eye drops to supplement my substandard tear production. He didn't over-explain things to me. Very professional.
So why not 5 stars?
Well, because I'm sad about something. At the end of the exam, when I went over to the sink to put my contact lenses back in, I saw the green intake questionnaire I'd filled out at the beginning of my appointment - in the trashcan! I can understand that a physician may not refer to it during an appointment (or even read it at all), but why have us fill them out only to discard them? And more importantly - why not shred it!? This is a question of confidentiality as well!! The questions were good ones and addressing even one of them with a patient on his or her first visit would be a good way to build rapport (and clientele). I recommend either putting the questionnaires to use (someone spent a lot of time creating them!), eliminating them altogether or shredding them at the end of the day, after those sensitive soul patients have left :)
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