Kristi did an amazing job with my color (highlights) and cut recently! It was easy to make an appointment via phone. When I arrived, she took the time to listen to what I was trying to achieve and explained everything she was doing throughout our appointment. I've had not very good results in the past at other salons with trying to highlight my dark hair (I've ended up with brassy tones or something the shade of chicken fat at other salons). Kristi made me feel like a valued new client (not always the case when using Groupons, as I was for this initial visit), and spent a lot of time with me (there's no feeling of being rushed), I'll definitely being seeing her for future hair care, as well as recommend her to others!