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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Just went here yesterday looking to trade in my 2010 Nissan Maxima for a new or used 14 or 15 Honda Civic. I spoke with a man on the phone who was able to work me an incredible deal on a new 2015 Honda Civic. As I drove up the dealership looked really nice. Needless to say the inside of the buildings looked cheap, unprofessional and had way to many cars in it. It feels cramped due to the quantity of cars they had shoved Un there. Anyways, the man I spoke to wasn't avaliable so I had to work with his partner, Missy. I was HIGHLY dissatisfied with her. A sales person is supposed to be friendly, welcoming, confident and able to lead you through the process. I had to drag Missy along with me and I was the one who had to lead her through everything. She was highly disinterested, or so it felt. They wrote me an OK offer on my trade in but refused to include all the extra luxuries it had on it (since they weren't in the kbb system). Then they gave me a layout of the discount they were gonna give me on a new car. I told them I wasn't paying more than 16,500 and so they took a bunch of MSRP but tacked on extra fees, package charges and various other things so I was still gonna end up paying over 20,000. Needless to say I found a used car closer to my budget I liked and they refused to move on sticker price, we're very rude about it too. I did get to talk to the manager at the end of the visit and he was the type of guy I'd buy a car from but unfortunately Missy's poor customer service skills have ruined Tempe Honda from me and I will not be buying a car from them now or ever. Taking my time and money elsewhere.
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