Friendly staffs that's always willing to help. They mesure my son's feet every time to be sure to find him the right size. That to be said, finding the right size seems always been difficult in this store. We've only picked up two pairs from all the visits. It's such a shame that they have so many cut styles and the store seems to carry very little inventory. I understand if it's sales items, but we just visited last weekend to find winter boots and they were out of the size on all 3 styles of boots we picked out. I like the store and the staffs, but continue to visit for nothing definitely leaves a sour taste.