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  • 10/31 @1:19am visit Walked into front door to an empty yet very clean lobby, upon entering parking lot I could see a packed drive thru..so expected a little wait, but this was beyond little. I stood at counter for 3mins. During which, Cook cleaned grill, spatula, pulled frys, checked his screens, and cooked. Asst to Cook made burgers, made frys, talked with cook about me (they looked at me), took boxes out of back, broke down box. Boris (MOD) Now at 5 min (pulled out chair and am sitting, still nothing has been said to me. Boris has helped 4 cars since I entered making over 20 trips between fry station and drive thru window, comes to front runs credit card on front counter comp. Looks at me says "be right with you" as mono toned as he could. (6:00) Goes back completes 5th car after returning to grab food from fry station. At about 7:00 mins in he returns to front and says "what can I get you?" (after 7mins he was no more excited to see me then a dog going to the vet) I explained my order and did one at a time since it was same item different preps, yet was still wrong. Asked for extra sauce for 2 large frys and 3 taquitos, got 3 sauces, which he had to go get from drive thru, where he again serviced another car, while I waited for extra sauce, my 3 sauce packets. No Teamwork No simple hold on Bad CS by far.
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