I was seen on time, which is unheard of in the medical field.They will bug the hell out of you with multiple e-mails, texts and vms to make sure you don't forget your appt, but they ensure that you are well taken care of once you get there. I will only come to Spectrum Med from now on. I saw Santos, and he was a breath of fresh air compared to the horrors I've had to deal with. He was quick, efficient and thorough.