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| - K, I'm updating this review because the previous one just didn't show how much I appreciate this place.
Going to the registries is almost NEVER a good experience. Nobody goes there because they WANT to - you go because you have no choice, usually end up spending a bunch of money you didn't want to, wait in impossibly long line ups and (at least in my experience) deal with people so bitter about working in a place like this that they come across sour and rude.
That is not Mojo's. This place seems to have discovered this little thing most registries don't: customer service.
Every time I've walked in (which has been several now, as they are now my go-to registry) I've walked into a line of 4 or less people and there's been at least 3-4 agents open, so the wait is generally minimal. Sometimes they don't even bother with the number taking practice (though I would recommend grabbing one in case they are) and just take people from the front of the line because they move through so fast.
The staff here are all great, as well. In my 8-10 visits now I've only ever had one situation where the agent wasn't 100% sure what to do and that's because it was a very complicated situation that involved 2 traffic fines, the cancellation of one kind of card and renewal of another one that hadn't been issued for two years. It's not exactly an every day occurance. Yet, still, with a little help from a manager I was run through without much hassle and in far less time than expected.
Lastly, I can't give enough praise for their hours of operation. It can get really frustrating trying to make it to these Monday to Friday 9 to 5 registries, so the fact that Mojo's is open later on weekdays and open 7 days a week is a heaven send. Really, there's no reason you can't find a time to get in here, which only further cuts down on the lineups because if you can't afford to wait, just come in on a Sunday afternoon (for example) and walk right up to the counter.
The building itself leaves a bit to be desired, as it still has all the drab grays and whites and complete lack of anything interesting to look at that one would expect in a registry office. I would have hoped with the flashy, non-stuffy naming conventions and nice, friendly, smiling staff maybe they could have found a way to make the visuals as un-registry-like as everything else, but all in all this is a rather small complaint.
I actually work in a place where we end up directing people to visit registry offices probably at least 5-6 times a day, and I pimp Mojo's like... (I've just discovered there's no appropriate way to end that sentence, so let's just say I give it very high praise and recommend everyone go there, lol.) If you need a registry, definitely check them out.
(#3/100 of the Yelp 100 challenge!)
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