Went into the South Park Mall store today for the 1st time. I have been CRAVING FroYo ever since I got back from NY (where FroYo is common and people don't look at you funny if you ask if there is a TCBY around anywhere) and got hooked on Red Mango's pumpkin spice froyo - but that's another review ;-)
It was super busy in there today but everyone was incredibly nice. The employees were helping people and making sure everyone was taken care of, without being overbearing or obnoxious. I had questions about nutritional information (beyond the basic calorie count) and the young lady who helped me went and got me a list of the more detailed info.
I agree, the one size cup makes it a little difficult to judge how much you're getting but they encouraged me to keep weighing my cup until I got what I wanted - seriously, the folks in there want happy customers.
I ended up having about 6 oz total of a mix between dark chocolate (YUM!) and Vanilla Bean (good, but not GREAT) and topped it with some strawberries. Basic, simple and exactly what I wanted.
I will absolutely go back next time I'm down by South Park (I live north, closer toward University so I don't travel down that way often) and I'd love to see one open up up this way too