I see from the reviews are all over the place. For a while I liked this place but now I've soured on it and don't know if I'll be going back.
First introduced to this place via Meetups and initially I liked the vibe. It typically does attract a good crowd on the weekend nights. Bartenders work incredibly hard when they're slammed and deserve credit for that.
When I started to go bad on Blackfinn was when I started to venture here on my own upon moving to Uptown and coming during times when they weren't slammed. I started trying some of the food and while not terrible it wasn't much to write home about. You pay a premium for eating at the Epicenter which is why as a general rule you're better grabbing a bite outside the Epicenter whenever you can.
Also, and I know Blackfinn isn't the only place guility of this, but when they're not as busy the bartenders start getting a bit lazy. A lot of time talking amongst themselves, on their phones or talking a lot with one customer (a lot meaning over 5 minutes with one customer or group of customers). What this is that despite not being busy you're getting slow service. You sometimes feel its easier to get a drink when the place is packed because there aren't distractions. So yes I gave credit where credit is due but criticism of the customer service is warranted her. The bar staff need to seriously up their game.
Oh and one bartender was a total d-bag to me after I was trying to joke around a little but we won't go into that one.
Not saying I would never go back but unlikely I would go back by myself. It's just not a single friendly environment.