I was referred by a friend to this office. If I could give 0 stars I would. The ladies at the front desk have NO CLUE how to do their job. I made an appointment for both of my daughters to be seen. At the time of booking the appointment, I was told my insurance was accepted. I came early to fill out new patient paperwork, went to turn it all in, only to discover that they called to verify my insurance and were told that I didn't have medical coverage. I said that's ridiculous and I have never had issues in the past. I called the number on the back of my insurance card myself and was told that I do, in fact, have medical coverage. The front desk clerks said that they couldn't see my daughters (who had missed school) and that I would now either have to cash pay to been seen the same day or call to reschedule. DON'T WASTE YOUR TIME DEALING WITH THESE INCOMPETENT PEOPLE. Our family will be seeing a different dermatologist.