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  • I was rather excited to order from them when I saw that it got pretty decent reviews. I was even more excited when I saw they have Singapore Mei Fun. I noticed that on their menu, there was no description of what type of meat you could choose from so I wrote in the comments box to add 5 spice bean curd or Tofu(if they didn't have bean curd). I assumed that since there was no choice of meat in either the description or when placing the order that it didn't come with meat in it. With that assumption, I thought my comment about adding the bean curd made sense. Well I received a call right after placing the order from the restaurant. The gentleman on the phone was unsure what I meant by adding bean curd or tofu. I had to explain that if they have bean curd, I prefer that. He then asked me if I wanted $1.00 or $2.00......I had to get clarification on what he meant by that. I had to ask multiple questions in regards to what the difference was. All I was able to get out of him was that $1.00 would add about 6 pieces of bean curd. I told him to go ahead and add $1.00 worth of bean curd..... An hour and 15 minutes later (keeping in mind that I ordered at 2pm, way after church was over when restaurants are the busiest) They arrived at my work which is a block away from them. When I picked up the food from the front desk, the lady stared at me with a blank stare. I asked where I need to sign and she advised that I need to pay the $1.08 difference. I advised her that I was under the impression that my card was going to be charged the updated total once I added bean curd. Nope not the case, her reply when I stated that the gentleman on the phone didn't specify that I needed to have cash on me(which I don't) to pay for the difference instead of them making it easier by charging my card that they already had from my order. Instead, I was advised that I have to call a separate number not related to their restaurant and pay the difference.....Interesting. The best part about all of this is that the item I ordered has beef, chicken, pork AND shrimp in it.....Oh we cannot forget about my 6 pieces of bean curd. So all of the frustration could have been avoided if their menu had a simple description and/or option to choose a meat that I would have preferred.
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