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  • So disappointed. Have been here once before on a weeknight for a concert and treated by a friend. Came down for another errand today and was so looking forward to killing 1.5 hours here with a nice beverage in the beautiful building. Well, the building is still beautiful, but that's about it. It's busy and full of children so you know it's not going to be spotless, but not one staff is doing floor detail and it does not need to be this dirty. I order my double cappuccino, which doesn't look as good as the photos posted by the business. I think they forgot to put the espresso in the machine because it tastes like warm, watery milk. To "top it" all off, the worst sin a retail food counter can commit in my business commandments: I'm charged full 13% sales tax on the $4.00 item. The staff can't do anything about it because the manager doesn't come in on weekends, but she'll let him know. Meantime I've paid the 13% instead of 5% and I am not happy about it. Does anyone remember the article about the cheque that bounced because the account was $0.01 short and therefore got hit with the $45.00 NSF fee? I'm glad I have that $0.50 extra to cover the bills coming out of my account this weekend. Between that and the lack of cleanup, I no longer have any appetite to try anything else. Good riddance, there are a lot more cafés in this neighbourhood to enjoy.
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