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| - Kai is a truly remarkable restaurant experience. The food is beautiful; uniquely and expertly prepared. Service is exceptional, with a highly trained, professional staff. It unquestionably deserves the Five Star Rating.
Significantly, however, the location bears severe consideration: it's in the middle of nowhere, surrounded by big box chain stores, and way to far from the urban, city core. I understand the "Indian" vibe that they are trying to create, but the Sheraton represents a contrived, inauthentic effort. If the restaurant were located near our home, in the Biltmore area, we would be frequent diners there. We stayed the night at the Sheraton for the sole purpose of avoiding the long drive home. It was fine, but the Sheraton simply does not measure up to the excellence of such a restaurant. A restaurant of this caliber should be in hotels like The Four Seasons, Mandarin Oriental or Peninsula.
Notwithstanding its ridiculous surroundings and the average, mediocre hotel in which it exits, the restaurant is so good that in spite of all that, it still receives Five Stars in our humble view.
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