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| - If I could give no stars I would. I hope everybody reads it!!
My brother, cousin and I decided to go to Encore Beach Club on 9/2/2017 thinking that we were going to the best hotel in Vegas. Well, that was the worst decision we've ever taken as our time of fun became a nightmare.
We paid around $300 total for tickets. We paid $75 dollars for one day rental of a locker thinking we were going to keep all of our items secured. I mean for $75 a day and with a code to open, it's fair to think so, right?
We were in the pool having a good time. NONE of us have ever used drugs thank God. We are good people who were looking to have a good time like any other tourist in Vegas in a pool party. We ordered 1 beer for each of us and after the beer we ordered 1 cranberry vodka for each of us and that was it. We never left our drinks unattended. We were together as a family the whole time having fun. Well, that was enough for me to not remember anything. Right after I finished my vodka cranberry, I blacked out and next thing I know I'm waking up in the ER. My brother got kicked out by a security guard because some guys were fighting. My brother was NOT fighting with anybody he was just coming out of the bathroom. They didn't allow him to get his stuff from the locker. He was kicked out to the strip in the 100 degree heat with no shoes and no shirt no I'D, no money, and no phone. My cousin who was coming out of the bathroom right after my brother was taken by a police officer and put in jail for "Obstructing an officer's way" and given a ticket of $1000. The three of us can't even remember most of what happen after we were taken. I don't even remember how I got to the ER. I only know that I had to be CPR due to being really intoxicated. Again, all of these happened after finishing those vodka drinks from the bar at Encore Beach Club and again never leaving our drinks unattended. To top it all off, the next day we came back to retrieve our stuff from the locker. On the phone, when I had called in the morning, the lady from Lost and Found told me that they were only $260 dollars cash in one wallet and $324 In another one. We had a total of $600 cash in the locker. When we got to pick up our things, they only gave us back $324 dollars and NOBODY was able to help us with what we were missing. Also, our clothes were stolen which included a pair of really expensive Hugo Boss shoes. All of these iteams were locked in a "very secure" and expensive locker. We tried to file a report at Encore and guess What? The report writer had us waiting over and hour and when he finally got to us he made us fill out a form and told me that it would take him 10 minutes the most to create the report and that he was going to come back with his manager so we could talk to him. Well, he never came out of the office had us waiting for another hour at least and we never heard from anybody. They sent us from the Wynn to the Encore and from the Encore to the beach club and vice versa. Nobody knew what to do in a situation like this we were told. One would blame the other one but nobody resolved anything. Excuse the language but they only bullshitted us and were very rude to us.
I AM SO UPSET THAT I WAS EVER AT THIS PLACE AND I HOPE OTHER PEOPLE, ESPECIALLY GIRLS/BOYS THINKING TO GO THERE BY YOURSELF, IT'S FUN FOR A MINUTE UNTIL SOMETHING AWFUL HAPPENS. THESE PEOPLE ARE THE WORST, STEALING AND TAKING ADVANTAGE OF TOURISTS. I'M NEVER EVER COMING BACK TO THIS PLACE. ALL THE MONEY YOU PAY FOR THEM TO STEAL FROM YOU.
I still have no idea what happened to me or if someone did something to me in the time I passed out. I really don't wish this to anybody.
If you are thinking on going there, PLEASE RECONSIDER IT FOR YOUR SAFETY THE STAFF AT ENCORE BEACH CLUB ARE CRIMINALS!!!
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