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  • Employees who don't give a damn = Terrible customer service!! I only go to this location because I can walk from my office. Never again!!! First of all, their employees by far are the worst in customer service that I've ever seen in my life. They mumble, don't look you in the eye --they don't care at all. I have had to walk back when the order was wrong. And even the manager could not have cared less. She said "oh you can keep that soup" well I don't like that soup so why would I want to eat it?! The other day I went in there at 11:15.am. There was one cashier and a man at the counter, who was trying to place an order while he was on the phone getting information from someone else. The man was asking for descriptions of every sandwich ,every salad, and then trying to relay it to the person on the phone. That cashier should've told him to get his order straight and come back up. No one else was working the counter. And I watched the manager who is back in the prep area keep looking up at the ever-growing line. The manager did not do a thing. I walked out. PATHETIC I worked in fast food all through high school, and I worked in a bank both as a teller and as a branch manager for many years. I know what it's like to wait on customers. And when I was a manager I was not above opening up a teller window or helping with new accounts. No one at this Panera location cares about anything.
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